The difficulty

CHFA’s processes was basically really report-extreme. One file ranges from 300 pages to have one loved ones mortgage so you’re able to more than seven,000 pages having a professional financing. Personnel continue to include files regarding lifetime of the borrowed funds. These records need personal bad credit loans New Hampshire to fulfill specific requirements and you can go through tricky business and financing recognition techniques. In addition, CHFA has to fulfill conformity for government and you can financial regulating government. These types of require some retention episodes so you can extend for over sixty decades.

The solution

To settle these issues, CHFA chosen Hyland’s firm posts properties platform, OnBase. CHFA come to your first execution in the human resources (HR). The newest implementation for Time, a smaller agencies, proved to be a simple win that easily turned-out the importance away from digital stuff administration.

New agency then moved on so you’re able to Investment Administration, Household Funds, Solitary Family relations Lending, Multi-nearest and dearest Credit, Low income Casing, Taxation Borrowing from the bank Allocation and Business Fund. Leer Más →